The makes we work on
"Do you work on my make?" is one of the two questions homeowners and facilities managers ask us most. The short answer is almost always yes, and we're happy to help whoever fitted it.
We're not an approved dealer tied to one manufacturer. That's good news for you in two ways: we recommend whatever suits your gate and your site rather than whatever we're contracted to sell, and we're not limited to the equipment one brand will let us touch.
What working on "any make" means for you
It's easy to say and harder to do, so here's what our team actually does:
We look at the whole system
A gate that has stopped has a mechanical, electrical or control problem, and often more than one at once. We work across all three, not just the part we recognise.
We can read somebody else's board
Every manufacturer lays out its control board and programming differently. Working out what a board is telling you, on a system you didn't install and with no paperwork left on site, is most of the job.
We track down the parts
Motors, boards, receivers, safety edges and photocells from manufacturers we don't buy from every week, including for equipment that has been discontinued.
Control board replacement
If a board really can't be sourced, we'll talk you through what it would take to replace it and what would carry over, rather than writing the whole gate off.
Brands we work with
CAME
FAAC
BFT
Nice
Beninca
DEA
Roger Technology
Locinox
Don't see your make here? It's still worth giving us a ring. Between them these eight cover most of what's installed in this country, but not all of it, and a gate we haven't seen before isn't a gate we can't work on.
Got a gate and no idea who fitted it?
Don't worry, that's normal. Most of the systems we look after came to us with no paperwork, no manual and no idea what make the motor is. Send us a photo of the motor and the control box and we'll usually be able to tell you.
Eight makes, and the ones that aren't on the list
We recommend what suits your gate and your site, not what we're contracted to sell.